Trades Booking & Retention System

Respond faster.
Win more jobs.
Get more 5-star reviews

The Trades Booking & Retention System by Wicko Design turns enquiries into booked jobs with instant follow-up, smarter scheduling, and automated review requests, powered by GoHighLevel with the GHL licence included.

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The problem

Most trades lose jobs for simple reasons.

Leads come in and no one replies quickly.

Quotes go out and never gets chased up.

Diaries get messy and time is wasted.

Great jobs get done and no review is asked for.

Then the phone goes quiet again.

This system closes those gaps. It keeps work moving. It keeps customers coming back.

What is it

A single platform that manages your lead-to-job journey.
It captures enquiries, books appointments, follows up quotes, takes payments and requests reviews.
Everything is tracked in one place, so nothing gets forgotten.

What you'll gain

You reply faster.
You win more of the quotes you send.
You waste fewer visits on no-shows.
You get paid quicker.
You build more 5-star reviews.
You generate repeat work without extra ad spend.

How it works

1) Capture leads and respond instantly

Leads come in from your website, landing pages and ads.
They get an immediate response by SMS or email.
You can send a booking link or offer a call-back.
Every lead is stored in the CRM with the source attached.

2) Convert quotes into booked jobs

Quotes are tracked in a clear pipeline.
Follow-ups go out automatically if the customer doesn’t reply.
Your team gets reminders for next steps.
You can see exactly what’s live, what’s won and what’s been lost.

3) Schedule cleanly and reduce no-show

Appointments are confirmed automatically.
Reminders go out before the visit.
Optional “on my way” messages reduce missed appointments.
Your diary stays organised and your week stays predictable.

4) Get paid and keep records tidy

You can send payment links via Stripe.
Receipts can be automated.
Accounting workflows can be connected if needed.
Admin time drops immediately.

5) Build reviews and repeat work

After a job completes, review requests are sent automatically.
Private feedback can be routed to you first if preferred.
Past customers can be reactivated with seasonal reminders and follow-ups.

What it helps you acheive

You reply faster.
You win more of the quotes you send.
You waste fewer visits on no-shows.
You get paid quicker.
You build more 5-star reviews.
You generate repeat work without extra ad spend.

FAQs

Will this work for builders, plumbers, electricians and decorators?

Yes. It’s built for trades that rely on enquiries, quotes, bookings and repeat work.

Can I keep my current website?

Yes. The system can be embedded into your existing site, or used with dedicated landing pages.

Do I need to change my accounting software?

No. We can support your current process and connect exports/workflows where useful.

Is the GHL licence included?

Is the GHL licence included?
Yes. The licence is included in Wicko Design’s service.

Pricing Plans

Trades Booking & Retention System Pricing
(Starter / Pro / Elite)

Choose the level that matches how hands-on you want to be, from a simple booking + CRM foundation to fully managed optimisation.

All plans include: Trades Booking CRM, shared calendar bookings (jobs, visits, inspections), automated confirmations & reminders, basic reporting, and onboarding support.

Starter - Get organised & reduce missed prospects

Best for smaller teams who want the essentials working properly, fast.

£125

per month (FREE 30 day trial)

Setup ~~£125~~ (FREE)

Service Include:

Guest CRM with tagging + enquiry tracking
Shared calendar for job booking
Website embeds (forms + booking requests)
Automated confirmations + reminder sequences (email + SMS*)
Basic post-visit follow-up (thank you + review request)
Monthly performance snapshot (bookings + no-shows + top sources)
Email support + light updates

Ideal for: Trades scheduling jobs with reliable booking journey.

Pro - Drive bookings + grow repeat sales

For Trades ready to run campaigns, segment guests, and generate more revenue from the same traffic.

£295

per month (FREE 30 day trial)

Setup ~~£250~~ (FREE)

Everything in Starter, plus

Advanced segmentation (plumbing, electrical, extensions,
new build prospects)
Event campaigns (seasonal offers)
Post-job automated review management (Google + Facebook)
Pre-project journeys (measurements, recommendations, preparations, schedules)
Integrations: accounting workflows + optional ecommerce connection (WooCommerce/Shopify)
Conversion tracking (enquiry → booking → purchase)
Quarterly strategy call + optimisation recommendations